What You’ll Do
- Track, review, and organize all job file documentation (photos, estimates, contracts, logs, etc.)
- Communicate with customers, insurance adjusters, and team members regarding job progress
- Input data into SERVPRO’s proprietary systems including WorkCenter and DryBook
- Assist with scheduling, work orders, and internal coordination to keep jobs moving
- Prepare job files for billing and ensure compliance with program guidelines (Allstate, State Farm, Farmers, etc.)
- Follow up on missing paperwork, signature forms, and audit corrections
- Support production managers with daily updates and job status reports
- Strong attention to detail and love for organization
- Excellent communication and customer service skills
- Prior experience in restoration, insurance, or construction admin is a plus
- Ability to multitask in a fast-paced, deadline-driven environment
- Proficiency with Microsoft Office and willingness to learn SERVPRO systems
- Bonus if you’re familiar with Xactimate or job auditing processes
- We’re a growing, high-performing SERVPRO franchise with a family-owned feel and big-picture mindset
- Opportunities to grow into leadership or operational roles
- Training provided — we’ll teach you what you need to know about the industry
- Supportive team, company-branded gear, and a mission that matters: We help people on their worst days.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
(if you already have a resume on Indeed)
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